@Work Support

Integrated Solutions International, LLC built the @Work app for Apple’s iOS and Google’s Android platforms for use internally by specific companies only. If you are experiencing an issue with the app, please follow the steps below.

Step 1: Restart the App

Many issues can be resolved by fully closing the @Work app and opening it again. On iOS, swipe up from the bottom of the screen (or double-click the Home button on older devices), swipe the @Work app away to close it, then reopen it. Once the app is open again, try communicating again to see if the issue has cleared.

Step 2: Contact Your Corporate Helpdesk

If restarting the app does not resolve the issue, please contact your company’s internal helpdesk or IT support team. Because @Work is configured specifically for your organization, your internal helpdesk is often best positioned to assist with account, access, and network-related issues.

Step 3: Contact Integrated Support

If your internal helpdesk is unable to resolve the issue, you can reach our support team directly by email at help@integrateds.com or by phone at 336-721-9955. To help us assist you quickly, please include your company name, your device model, your iOS version, and a brief description of the issue.

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